Contact Us
Reach the team behind Proficia360 — a product of Tunjang Jaya Graftek Sdn Bhd.
Last updated: September 2026
Send us a message
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Support email
proficia360@tunjangjaya.com
Tunjang Jaya Graftek Sdn Bhd — the company that builds and operates Proficia360. Registration No 201901031566 (1340896-U).
Everything goes to one inbox
General enquiries, demos, billing, bugs, feature requests, and privacy requests all land with the same team. We read every message ourselves and reply personally — usually within one or two business days.
Fastest route to deployment
Finish your two-week trial, then send us your organisation, approximate headcount, and which skills or competency framework you use today. We can usually show you a mapped workspace within a few days.
No data leaves this page
There is no database behind this form. Pressing the button opens your own email application with the message already written and addressed.
Please do not send
Employee names with assessment scores, medical or religious information, or any sensitive personal data as defined by the PDPA. Describe the issue instead and we will handle the records inside the platform.
One inbox, but these details speed things up.
Privacy, data access, or deletion requests
Mention “PDPA request” in the subject line. If you are an employee of a Proficia360 customer, send the request to your HR team first — they can act on it directly in your workspace.
Billing and invoices
Include your invoice number or organisation name and we can pull the record straight away.
Demo trial questions or access problems
Your trial runs for two weeks from registration. If demo.proficia360.com will not load, your account is not working, or you need your evaluation window extended, tell us the address you registered with and what you saw.
Deployment after your trial
Say which set-up you think fits — standard framework or your own architecture — and roughly how many people need assessment seats. We will quote the subscription and platform set-up against that.
Technical problems
Tell us the screen, what you did, what happened, and your browser. Attach screenshots to the email itself — they cannot travel through this page.
Media, partnerships, or anything corporate
Reach our corporate site at https://www.tunjangjaya.com or use the same inbox and say who you would like to speak with.
Answers to most questions are already published.
Pricing, what is included in set-up, how the platform works, and who we are.